|
At First Northern Bank, the basis of each customer
relationship, many of which span generations, is trust. We value the
trust you place in us, and preserving this trust is one of our guiding
principles. Your choice to do business with us is an important
decision. We take our obligation to keep information about you and
your accounts secure and confidential very seriously. At the same
time, we want to offer you the array of financial products and
services you need to accomplish your financial goals. We believe we
can do both through our privacy policy outlined below.
Recognition of Your
Expectation of Privacy
We recognize your right to privacy at First
Northern Bank. We recognize that you have a right to expect your
personal financial information to remain private and secure. We will
maintain standards to ensure that your information is private and
secure at all times.
The Collection and Use of
Information
We collect, retain, and use information about
you only when it may be necessary or helpful in handling your business
or in marketing other products and services we may offer.
We may collect nonpublic personal information about you, such as:
-
Information we receive from you on applications or other loan and
account forms;
-
Information about your transactions with us, our affiliates and
other third parties; and
-
Information we receive from third parties such as credit bureaus.
“Nonpublic personal information” is personal information about you
that is not available to the general public. For example, nonpublic
personal information includes information regarding your deposit
account balance, transactional and overdraft history and your loan
balance and payment history. It also includes such things as your
income, references and other information you furnish when you apply
for an account or loan with us, and information we might obtain about
you from other sources, such as credit bureaus.
We collect only the information necessary to deliver quality products
and services to our customers. Information may be used or shared for a
number of purposes such as:
-
To maintain the security of your accounts and to protect you and our
institution against fraud.
-
To process your requests such as loan applications, purchases, and
ATM withdrawals.
-
To service your accounts by issuing checks, ATM cards, and account
statements.
-
To develop new products to meet your needs or to inform you of any
products that can meet your needs now.
-
To satisfy legal requirements, such as for tax reporting as required
by state and federal government.
What Information We Disclose
We may share information about our direct
experiences with you with affiliates and other third parties. This
information would include transactional information, loan or deposit
balances, payment history and details about the collateral we might
hold to secure your loans. Situations where this type of sharing would
be appropriate could include our routine reports to credit bureaus,
when others ask for credit references, and when you request or
authorize it.
In addition, we may disclose any of the information we collect about
you, as described above, to third-party companies that perform
marketing services on our behalf, and to companies that assist us in
delivering our services to you (e.g., check printers, data processing
companies and credit life insurance companies). However, all of these
third parties are receiving this information with a commitment to use
it only for the purpose it was given them, and to safeguard the
information from unauthorized access.
Occasionally customers provide us with medical or health information,
for example, when they complete an application for credit life
insurance in conjunction with a loan request. If we receive medical or
health information about you, we will not share the information except
to provide the services you have requested or initiated.
Finally, we may disclose any of the information we have collected
about you when it is required or allowed by law (e.g., subpoena,
investigation of fraudulent activity, request by our banking
regulators, etc.).
We do not sell information about you, nor do we provide account or
other personally identifiable information to any third party companies
for the purpose of independent telemarketing or direct mail marketing
of their products or services. If we decide to change this policy, we
will inform you of the change before it takes effect, and will give
you the opportunity to prevent this sharing by “opting out.”
Protecting Your Information
We have strict internal policies against
unauthorized use or disclosure of customer information. We safeguard
information according to established security standards and
procedures, and we continually assess new technology for protecting
information. Customer information is accessible only to employees who
need it to conduct your financial affairs. Our employees are educated
on the importance of maintaining the confidentiality of customer
information and employees who violate customer confidentiality are
subject to disciplinary measures. We will not share customer
information with any company that does not agree to keep your
information confidential. Third-party companies that we work with are
carefully selected, and any information that is shared is subject to a
strict confidentiality agreement.
Accuracy of Information
Every effort is made to ensure that our records
are complete and correct. If an error is noted on your statement or in
any other communication from us, please contact us at the number
listed on your account materials as soon as possible.
If you decide to close your account(s) or become an inactive customer,
we will continue to adhere to the privacy policies and practices
described in this notice.
While we reserve the right to change this privacy policy at any time,
you will be notified if any changes occur.
Our
Website
Our Website is not designed to collect personally identifying
information about our site users. We use standard software to
collect generic information about you such as your Internet
Service Provider’s domain name, the pages you visit, and the date
and time of access. We use this information to create summary
reports and statistics in order to determine the level of interest
in information available on our website. You may elect to provide
us with personal information via e-mail, online registration and
surveys; however, this information is only used internally, as
appropriate, to handle your request. It is not shared with or sold
to other companies.
Some areas of our website may use a “cookie” to allow the web
server to log the pages you use within the site and to know if you
have visited the site before. Cookies also store customer-defined
preferences for features such as stock tracker, weather and
favorite links available on First Northern Bank’s Portal.
E-mail
E-mail is not necessarily secure, and we ask that you do not
provide personal or account information through e-mail.
Linking to Other Sites
Please remember that when you use a link to go from our website to
another website, our Privacy Policy is no longer in effect. If you
are asked to provide information on one of those websites, we
strongly urge you to first carefully study their Privacy Policies.
Children’s Privacy
Our website is directed to a general audience. We do not knowingly
solicit or collect personal information from children on our site. |
If you would like more information about your rights
to privacy, please click here,
FDIC: New Rights to Privacy. If you
have questions regarding First Northern Bank’s Privacy Policy, please
telephone your branch or send us an
e-mail. You may also write us, or stop by one of our
branches and discuss your questions with one of our employees.
Thank you for choosing to bank with us. We appreciate your business
and will continue to provide the superior service that you’ve come to
expect from First Northern Bank.
Ways to Protect Your Privacy
Marketing Lists
The Direct Marketing Association's (DMA) Mail, E-Mail, and Telephone
Preference Services allow consumers to opt out of direct mail
marketing, e-mail marketing and/or telemarketing solicitations from
many national companies.
To remove your name from many national direct mail lists, write:
DMA Mail Preference Service
Preference Service Manager
1120 Avenue of the Americas
New York, NY 10036-6700
Because your name will not be on their lists, it also
means that these companies can't rent or sell your name to other
companies.
To remove your e-mail address from many national direct e-mail lists,
visit
www.e-mps.org.
To avoid unwanted phone calls from many national marketers, send your
name, address, and telephone number to:
DMA Telephone Preference Service
Preference Service Manager
1120 Avenue of the Americas
New York, NY 10036-6700
For more information, visit
www.the-dma.org.
Credit Reports
Get copies of your credit reports from the three major credit bureaus
at least once a year. Check for changed addresses or fraudulent
account information. Copies cost about $8.00. To order your reports,
contact:
Equifax
800-685-1111,
www.equifax.com
Experian 888-397-3742,
www.experian.com
TransUnion 800-888-4213,
www.transunion.com
For more information about protecting your privacy,
visit
www.ftc.gov/privacy
Please note that this information is being provided as a service to
you. First Northern Bank is not affiliated with any of these services
and cannot guarantee their effectiveness.
|