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  • OK Please select the name of the branch or department that you are rating. is required

Do we:

  • Optional OK Greet you with a smile? is required
  • Optional OK Use your name? is required
  • Optional OK Answer telephone calls promptly? is required
  • Optional OK Thank you and use your name at the conclusion of a transaction? is required

Please rate the service level of:

  • Optional OK Tellers is required
  • Optional OK New Accounts is required
  • Optional OK Loan Officer is required
  • Optional OK Branch Manager is required
  • Optional OK Real Estate Loan Representative is required
  • Optional OK Other is required
  • Optional OK List other here is required

Do you think First Northern employees:

  • Optional OK Are friendly and courteous? is required
  • Optional OK Have a neat and professional appearance? is required
  • Optional OK Show quick response to problems or concerns? is required
  • Optional OK Are knowledgeable about First Northern's financial products and services? is required
  • Optional OK Provide personal services and quick turnaround time on loan requests? is required
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